Claims: All items in this sale are guaranteed genuine and as described. No lots may be returned by floor buyers except for reasons of authenticity. Complaints by mail bidders will only be considered if obvious defects have been overlooked and not described in the catalogue. Customers who collect the goods personally must take this claims upon receipt, absentee bidders within 8 days upon receiving the goods. No claims will be accepted after this date. For those clients who make advance payment, the period of recognizing claims ends five weeks after the auction date. The claimed lot must be in the same condition as delivered. Claims are handled on behalf of the owner or seller i.e. the person or company who instructed the auctioneer to offer the material for sale. We reserve for us the right to ask the buyer to turn directly to the owner with his claim. This will always be the case when the account with the seller has been settled.